DE01--Enterprise Service Desk Managed Contact Center Infrastructure (CCI)
Agency
VETERANS AFFAIRS, DEPARTMENT OF.VETERANS AFFAIRS, DEPARTMENT OF.TECHNOLOGY ACQUISITION CENTER NJ (36C10B)
Location
—
Estimated Value
N/A
Type
Sources Sought
Service / NAICS
541512
Opportunity Summary
This federal contract opportunity from VETERANS AFFAIRS, DEPARTMENT OF.VETERANS AFFAIRS, DEPARTMENT OF.TECHNOLOGY ACQUISITION CENTER NJ (36C10B) involves de01--enterprise service desk managed contact center infrastructure (cci). Responses are due by May 4, 2026 (9 days remaining).
Contract Description
Request for Information Enterprise Service Desk Managed Contact Center Infrastructure TAC RFI Number: 36C10B26Q0368 1. Introduction The Department of Veterans Affairs (VA) Enterprise Command Operations (ECO) is issuing a Request for Information (RFI) in support of a planned future solicitation for its Enterprise Service Desk Managed Contact Center Infrastructure (CCI) solution. ECO is seeking feedback and engagement from interested parties. See Section 3 for CCI Solution capabilities and anticipated future capabilities. This RFI is issued for information and planning purposes only and does not constitute a solicitation nor does it restrict the Government as to the ultimate acquisition approach. In accordance with (IAW) Federal Acquisition Regulation (FAR) 15.101(c), responses to this notic...
Timeline
Posted Date
Apr 22, 2026
Response Deadline
May 4, 2026
9 days remaining
Should You Pursue This?
Good Fit If…
- ✓You have worked with VETERANS AFFAIRS, DEPARTMENT OF.VETERANS AFFAIRS, DEPARTMENT OF.TECHNOLOGY ACQUISITION CENTER NJ (36C10B) before
Harder to Win If…
- !Full and open competition — no set-aside restrictions
- !Only 9 days remaining to prepare your response
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Contractor FAQ
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To bid on this opportunity, you must be registered in SAM.gov. Review the full solicitation documents available at SAM.gov, prepare your technical and cost proposals per the instructions, and submit before the response deadline of May 4, 2026.
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Original listing: View on SAM.gov